Frequently Asked Questions
Many of our customers have specific questions about TREBOL maintenance and cleaning services. Here are just a few answers. Should you require more information, please contact us.
For Duct Cleaning
There is no simple way to tell and certainly can't be done over the phone. The best thing to do is call Us for a free evaluation of your system. If it does not need to be cleaned, we'll tell you. If it does, we'll be glad to give you a free estimate while we're there.
There are numerous factors that go into figuring the price of a duct cleaning, including the age of the system, the ductwork (i.e. metal, internally lined, fiberglass, flexible), accessibility, known problems and size of the home. Because of this, we recommend that you have US come and look at your system before giving you a price.
TREBOL will give you a free quote, and our trained estimator will be glad to explain our price to you.
According to the EPA document #402-K-97-002, it should take between two to six hours to thoroughly clean your cooling system and ductwork — less than that, you're probably not getting what you're paying for. A TREBOL job will usually take two to three workers between 2 to 6 hours depending on the length of ducts and quantity of Fan Coil Units present at your home.
TREBOL uses state-of-the-art equipment and tools to clean your system. Depending on the type of ductwork, it will be cleaned using the tool that gives the best results. For example, metal ductwork can be cleaned aggressively using whips or brush tools that are designed to whip around and "scrub" the duct surface. However, these should never be used on fiberglass ductboard, as the fiberglass would be torn loose and end up in your living environment. In order to ensure that the fiberglass duct surface is as clean as possible, we hand-vacuum it.
TREBOL scope of service is divided between consulting and remediation.
Our consulting service typically includes:
• Assessments of facility operations and HVAC/air conveyance systems
• Inspections of air handlers, ductwork, shafts, chases, plenums, pipes, walls, ceilings and floors utilizing cable video, fiber-optic equipment
• Documentation of inspection and assessment, including photos, videos and mechanical hygiene reports.
5 Steps To Clean Air
The steps involved in our remediation services include:
• Containment technology: creating customized build-out containments and utilizing HEPA-filtered vacuums and collection devices • Physical agitation that is implemented with compressed air powered brushes, air sweeps and whips • Source removal, such as insulation and filtration medium, particulate matter and chemical and biological contamination • Treatment that involves application of mechanical insulation repair coating and EPA-registered sanitizing agent.Dry Carpet Cleaning System - Host Liberator
This method of professional deep cleaning without the risk of carpet shrinkage or color loss, it is environment friendly, no smelly solvents or wet cleaning chemicals, no sticky detergents or chemical residue, the carpets are dry in minutes, and leave them with a fresh fragrant!
First, it is important to know the objective of carpet cleaning. Naturally, the key objective is to remove soil efficiently and as safely as possible.
There are two different principles at work in each method. A wet method must first liquefy and dissolve the soil in and on the carpet in order to begin to retrieve it.
As the liquid flows onto the carpet liquefaction of the soil occurs. If the liquid is not removed immediately, the liquefied soil can penetrate into the carpet backing and underlay. As the carpet dries out some of the soil and spills can wick back to the surface and the carpet will require re-cleaning.
Host Machine works on a different principle. It uses millions of small sponges, dampened with the right amount of water, detergent and a safe-to-use organic material. This allows us to keep control of the liquids at all times during the cleaning process so there is no chance of wick back (stains coming back) or the risk soaking wet carpet.
Host system works just like a sponge you use in your kitchen to wipe up spills on a table or counter. When you pass the sponge across the surface, it lays out a film of cleaning agent which dissolves and absorbs the soil at the same time. This safe and controlled way of removing dirt meets with the same objective when using Host.
Yes, carpets will get dirtier quicker after being wet cleaned.
Your carpet may appear to look clean after is has been wet cleaned but the truth is your carpets have just been heavily impregnated with copious amounts of water and sticky detergent. Dirt from daily foot traffic on the soles of your shoes is quickly attracted by cleaning residue left in the carpet. In a commercial building, high levels of foot traffic will rapidly re-soil carpets at an alarming rate.
Evidence of a carpets re-soiling is often noticeable within just a few days after wet cleaning, brown or grey patches or streaks in walkways and entrances are the usual signs. However, the problem can be resolved by regular cleaning with Host. Host does not contain any un-natural detergents or sticky wet cleaning chemicals, so carpets will not re-soil and stains will not come back.
No, Host products will not wear out your carpet.
Host is a safe product for carpet. It is made of a soft, natural organic sponge like material, which cannot cut or scratch carpet fibers.
The Host Sponges, when dry, has a hardness of 4.5 on the Mohs scale. When Host is moist, it is even softer. Soil is composed of sand, quartz, feldspar, and rock, all of which are harder than Host. Carpet fibers, such as nylon, are very tough and can withstand years of high foot traffic with little damage. The Host System does not wear out carpet fibers, it extends the life of carpet!
Yes, the Host system is ideal for cleaning delicate rugs.
Host sponges have been specially formulated to be safe for most carpet dyes and Host is one of the safest ways to clean rugs of this type.
Host Prep and Host Spot Remover are both Wool-safe approved, however, some dyes can be a problem and red dyes in general are not more prone to bleeding than dyes of any other color.
These rugs are often made with wool or silk fibers and we will test for color fastness before cleaning. Tassels on rugs can be difficult to clean, however, improvement can be made by lightly spraying with Host Prep and gently cleaning in a downwards direction with a soft cloth or terry towel.
The answer to this question will depend on the type of carpet, the color and where it is installed.
If the carpet is installed in a residence, the need for cleaning will be different than if it is installed in a commercial setting. In most cases the carpet will only require cleaning twice a year when it is installed in a residence. Of course, there are exceptions to this depending on the number of people in the home, pets and the style of the carpet.
The key objective in any building is clean carpets every day of the year at reasonable cost! And the Host dry extraction carpet cleaning system does exactly that. However, as with any cleaning programme the more frequent the service, the greater the probability of recovery and long-term appearance retention.
